Privacy Policy

At Game X (www.gamex.ae), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect

• Personal information you provide: name, email address, phone number, and shipping address.
• Device information: browser type, IP address, and operating system.
• Cookies and usage data: browsing behavior, pages visited, and interaction patterns on our site.

How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your orders and account.
• To improve our services, website experience, and product offerings.
• To send marketing communications with your consent.
• To comply with legal obligations under UAE law.

Payment Data

• We do not store credit card numbers or CVV codes on our servers.
• Payment processing is handled securely by our payment gateway (Network International).
• All payment transactions are encrypted using industry-standard protocols.

Data Sharing

• Logistics partners — for order delivery and shipment tracking.
• Payment processors — for secure transaction processing.
• When required by UAE law or legal proceedings.
• We never sell your personal data to third parties.

Cookies

• We use essential cookies required for site functionality (cart, session, locale).
• Optional analytics cookies help us understand site usage and improve our services.
• You can disable non-essential cookies in your browser settings at any time.

Your Rights

• Access your personal data via your account dashboard.
• Request data correction or deletion by contacting legal@gamex.ae.
• Withdraw marketing consent at any time through your account settings or by contacting us.

Data Security

• We use encryption and secure protocols (TLS/SSL) to protect your information in transit and at rest.
• Access to personal data is restricted to authorized personnel only.
• We regularly review and update our security practices.

Data Retention

• We retain personal data for as long as your account is active.
• Data may be retained longer as needed for legal or business purposes.
• You may request deletion of your data by contacting legal@gamex.ae.